Navigating AI Ethics and Bias for Secretarial Roles

Course Overview

 This course is designed for professionals in secretarial roles, focusing on understanding and addressing the ethical challenges and biases that can arise when using Artificial Intelligence (AI) tools. Participants will explore the importance of AI ethics, the potential risks associated with AI, and strategies to navigate these issues effectively in their work environment.

Introduction to AI Ethics

• Overview of AI and its Impact in Secretarial Roles
  • Defining AI: What is Artificial Intelligence?
  • Applications of AI in secretarial and administrative tasks
  • Importance of AI in modern workplaces
• Ethical Principles in AI
  • Fairness, accountability, transparency, and privacy
  • The role of AI in decision-making and automation
  • The potential for AI to enhance or undermine ethical standards in workplaces

Understanding AI Bias

• What is AI Bias?
  • Explanation of AI bias and its types (data bias, algorithmic bias, etc.)
  • How bias in AI tools can affect decision-making
  • Real-world examples of AI bias in business and administrative tasks
• Consequences of AI Bias in Secretarial Roles
  • Impact of biased AI on communication, recruitment, and task management
  • Ethical dilemmas arising from biased AI outputs in the secretarial field

Identifying and Mitigating AI Bias in the Workplace

• Recognizing AI Bias in Secretarial Tasks
  • Practical examples of AI bias in scheduling, data entry, and customer interaction
  • Analyzing AI-driven systems for signs of bias
• Techniques for Mitigating AI Bias
  • Methods to ensure fairness and diversity in AI algorithms
  • Best practices for reviewing and selecting AI tools for secretarial tasks
  • Encouraging transparency and accountability in AI usage

Building an Ethical Framework for AI in Secretarial Roles

• Establishing Ethical Guidelines
  • Developing personal and organizational ethical frameworks for AI use
  • Key questions to consider when evaluating AI tools for secretarial tasks
  • Collaborating with AI developers to ensure ethical alignment
• The Role of Secretaries in Promoting AI Ethics
  • How secretarial professionals can advocate for ethical AI use in their workplaces
  • Staying informed about AI advancements and ethical guidelines
  • Case studies of ethical decision-making in secretarial roles

DATE:

1ST BATCH: 27th – 30th Jan,         2026    

2ND BATCH: 19th – 22nd May,                 2026

3RD BATCH: 15th – 18th Sep,                 2026