Hotel Human Resources Management Training

Objectives:
• Understand the unique challenges and opportunities in human resources management within the hotel industry
• Develop skills in recruiting, training, and retaining top talent in a hotel setting
• Learn effective strategies for employee engagement, performance management, and conflict resolution in a hotel environment
Course Content:
• Introduction to Human Resources Management in the Hotel Industry
• Overview of HR functions and responsibilities specific to hotels
• Recruitment and Selection in Hotel HR
• Strategies for attracting and hiring qualified candidates for hotel positions
• Training and Development in Hotel HR
• Implementing training programs tailored to the hospitality sector
• Employee Engagement and Retention in Hotels
• Techniques for fostering a positive work culture and reducing turnover
• Performance Management in Hotel HR
• Setting goals, providing feedback, and evaluating performance in a hotel context
• Conflict Resolution and Employee Relations in Hotels
• Handling disputes, managing grievances, and promoting a harmonious work environment

FOR WHOM:
Human Resources Manager, Employers, Admin Personnel and other who performed related functions

Methodology
The training methodology integrates lectures, interactive discussions, collaborative group exercises, and illustrative examples. Participants will acquire a blend of theoretical insights and hands-on practical experience, emphasizing the application of learned techniques. This approach ensures that attendees return to their professional environments equipped with both the competence and self-assurance to effectively implement the acquired skills in their responsibilities.

DATE:
1ST BATCH: 2nd – 5th Apr, 2024
2ND BATCH: 13th – 16th Aug, 2024
3RD BATCH: 19th – 22nd Nov, 2024