GRIEVANCE, DISCIPLINE AND DISMISSALS COURSE

Course Objectives
• Understand the legal framework and best practices for handling grievances, discipline, and dismissals in the workplace
• Develop skills in conducting fair and effective investigations and hearings
• Learn how to document disciplinary actions and dismissals to mitigate legal risks
• Explore strategies for preventing and resolving workplace conflicts and disputes
Course Content
Introduction to Grievance, Discipline and Dismissals
• Definition and importance of grievance, discipline, and dismissals
• Legal framework and relevant laws and regulations
Grievance Handling
• Grievance procedures and policies
• Conducting grievance investigations
• Resolving grievances through informal and formal processes
Discipline and Dismissals
• Principles of natural justice and procedural fairness
• Grounds for discipline and dismissal
• Progressive discipline and corrective action
Conducting Disciplinary Investigations and Hearings
• Planning and preparing for investigations and hearings
• Gathering evidence and conducting interviews
• Ensuring confidentiality and protecting privacy
Documentation and Record-keeping
• Importance of documentation in disciplinary actions
• Best practices for maintaining records and files
• Ensuring compliance with legal requirements
Preventing and Resolving Workplace Conflicts
• Identifying and addressing workplace conflicts early
• Fostering a positive and respectful work environment
• Promoting open communication and conflict resolution skills
Case Studies and Best Practices
• Analyzing real-world examples and case studies
• Discussing best practices and lessons learned
• Developing action plans for implementing effective grievance, discipline, and dismissal practices

METHODOLOGY
The training methodology integrates lectures, interactive discussions, collaborative group exercises, and illustrative examples. Participants will acquire a blend of theoretical insights and hands-on practical experience, emphasizing the application of learned techniques. This approach ensures that attendees return to their professional environments equipped with both the competence and self-assurance to effectively implement the acquired skills in their responsibilities.

DATE:
1ST BATCH: 8th – 11th Apr, 2025
2ND BATCH; 22nd – 25th July, 2025
3RD BATCH: 18th – 21th Nov, 2025