Introduction to Conflict Resolution Processes

Understanding Conflict Resolution • Definition of Conflict: Understanding the concept of conflict and its significance in various contexts. • Conflict Resolution Strategies: Familiarization with cooperative and competitive conflict styles. Conflict Resolution Processes • Mediation: Understanding the role of a mediator in facilitating communication and negotiation between parties. • Negotiation: Learning the principles and techniques of effective negotiation. • Arbitration: Understanding the process and role of arbitration in conflict resolution. Effective Communication in Conflict Resolution • Active Listening: Developing techniques for active listening to aid effective communication. • Barriers to Communication: Identifying and addressing obstacles to effective communication. Conflict Transformation and Resolution Strategies • Major Strategies for Conflict Resolution: Understanding various strategies for resolving conflicts. • Alternative Dispute Resolution: Familiarization with alternative methods for resolving disputes. Advanced Topics in Conflict Resolution • Collective Bargaining and Negotiation: Understanding the role of collective bargaining in conflict resolution. • Dispute Systems Design: Examining the design and structure of systems for managing conflict. Practical Applications of Conflict Resolution • Collaborative Family Law: Understanding the collaborative framework for resolving family disputes. • Conflict Resolution in Sports and Entertainment: Applying conflict resolution principles to the sports and entertainment industries. METHODOLOGY The training methodology integrates lectures, interactive discussions, collaborative group exercises, and illustrative examples. Participants will acquire a blend of theoretical insights and hands-on practical experience, emphasizing the application of learned techniques. This approach ensures that attendees return to their professional environments equipped with both the competence and self-assurance to effectively implement the acquired skills in their responsibilities. DATE: 1ST BATCH: 10th – 13th Mar, 2026     2ND BATCH: 30thJune – 3rd July, 2026 3RD BATCH: 27th – 30th Oct, 2026