Advanced Management Course for Secretaries, Personal Assistants, and Admin Officers

Objective:
• Enhance managerial skills and capabilities for secretaries, personal assistants, and administrative officers.
• Develop advanced administrative competencies to effectively support executive management.
• Strengthen leadership, communication, and decision-making abilities in an organizational context.
Course Content:
Advanced Office Management
• Strategic Office Management
o Techniques for effective office organization and management.
o Role of the secretary/PA in supporting organizational strategy.
• Time and Priority Management
o Advanced techniques for managing time and priorities.
o Tools and strategies for handling multiple tasks and deadlines.
Leadership and Communication Skills
• Leadership Development
o Developing leadership qualities and skills.
o Leading and motivating teams in administrative roles.
• Effective Communication Strategies
o Advanced communication techniques for effective interactions.
o Handling difficult conversations and conflicts.
Advanced Administrative Skills
• Project Management for Administrators
o Managing projects and initiatives within administrative roles.
o Tools and techniques for project planning and execution.
• Financial Management and Budgeting
o Understanding financial management principles for administrative decision-making.
o Budgeting and cost control strategies.
Professional Development and Ethics
• Career Development
o Advancing career goals and professional growth.
o Networking and building professional relationships.
• Ethics and Professional Conduct
o Ethical considerations in administrative roles.
o Upholding professional standards and best practices.
Technology and Tools for Administrative Efficiency
• Office Technology and Automation
o Using technology to streamline administrative processes.
o Software tools for scheduling, document management, and communication.
• Data Management and Analysis
o Techniques for organizing, analyzing, and presenting data.
o Data privacy and security considerations.
Strategic Planning and Decision Making
• Strategic Thinking and Planning
o Understanding strategic planning frameworks.
o Developing and implementing administrative strategies.
• Decision Making and Problem Solving
o Analytical tools and techniques for effective decision making.
o Problem-solving strategies in administrative contexts.

FOR WHOM:
Senior Secretaries, personal assistants, administrative staff in the both the public and private sectors

Methodology
The training methodology integrates lectures, interactive discussions, collaborative group exercises, and illustrative examples. Participants will acquire a blend of theoretical insights and hands-on practical experience, emphasizing the application of learned techniques. This approach ensures that attendees return to their professional environments equipped with both the competence and self-assurance to effectively implement the acquired skills in their responsibilities.

DATE:

1ST BATCH: 13th – 16th Jan,         2026    

2ND BATCH: 28th Apr – 1st May,                 2026

3RD BATCH: 1st – 4th Sep,                 2026