AI and Automation Tools for Secretaries and PAs

Course Objectives:

• Understand the impact of AI and automation in administrative roles.
• Learn how AI and automation tools can enhance productivity and efficiency for Secretaries and PAs.
• Gain practical skills in using AI-based tools for scheduling, communication, and task management.
• Develop the ability to implement AI and automation solutions in everyday office tasks.

Introduction to AI and Automation in Administrative Roles

Content:

• Overview of AI and automation in the workplace
• The role of AI in enhancing the efficiency of Secretaries and PAs
• Examples of successful AI and automation applications in administrative functions
• Key AI terms and concepts relevant to administrative professionals (machine learning, NLP, RPA)

AI Tools for Scheduling and Calendar Management

Content:

• Introduction to AI-based scheduling tools (e.g., Calendly, Microsoft Outlook AI)
• Automating meeting scheduling and rescheduling with AI tools
• Integrating AI with other tools (email, calendar apps) for seamless workflow
• Time-saving features: Automatic time zone adjustments, meeting conflict resolution

AI in Communication and Email Management

Content:

• AI tools for email sorting and prioritization (e.g., Google’s Smart Compose, AI email assistants)
• Automating responses and follow-ups with AI-powered tools
• Using chatbots for handling routine inquiries and scheduling
• Speech-to-text and transcription tools for managing meeting notes

AI and Automation for Task and Document Management

Content:

• Introduction to AI-powered task management tools (e.g., Trello with AI integration, Asana with automation)
• Automating document handling: AI in document creation, editing, and filing (e.g., using tools like Grammarly, AI-driven document organizers)
• Practical use cases for document collaboration and task tracking with AI
• Best practices for adopting AI tools in everyday office operations

DATE:

1ST BATCH: 24th – 27th Mar,          2026    

2ND BATCH: 14th – 17th Jul,                 2026

3RD BATCH: 10th – 13th Nov,                 2026