AI Applications in Public Sector Management and Governance

• Understand the potential of artificial intelligence in improving public sector management and governance
• Equip public sector leaders and managers with strategies to leverage AI for decision-making and service delivery
• Strengthen efficiency, transparency, and accountability in government operations
• Foster innovation and data-driven governance practices

Course Outline

Introduction to AI in the Public Sector

• Overview of AI technologies: machine learning, natural language processing, and robotics
• Benefits and challenges of AI adoption in government
• Global examples of AI-driven public sector initiatives
• Key areas where AI can enhance governance and management

AI for Decision-Making and Policy Development

• Using predictive analytics for evidence-based policy formulation
• AI-assisted scenario planning and risk assessment
• Optimizing resource allocation and program effectiveness
• Monitoring and evaluating policy outcomes using AI insights

AI in Public Service Delivery

• Automating routine administrative tasks for efficiency
• AI-powered citizen engagement and support platforms
• Smart infrastructure management and service optimization
• Enhancing accessibility, responsiveness, and quality of public services

Fraud Detection, Risk Management, and Compliance

• Detecting anomalies and irregularities in financial and operational data
• AI tools for auditing, monitoring, and regulatory compliance
• Strengthening transparency and accountability in government operations
• Case studies of AI applications in anti-corruption and fraud prevention

Ethics, Governance, and Responsible AI Use

• Ethical considerations and bias mitigation in AI systems
• Data privacy, security, and regulatory compliance
• Governance frameworks for sustainable AI implementation
• Building public trust through responsible and transparent AI use

DATE:
1ST BATCH: 7th – 10th Apr, 2026
2ND BATCH: 28th – 31st July, 2026
3RD BATCH: 24th – 27th Nov, 2026