Business Process Analysis and Modelling

COURSE OBJECTIVES
• Analyze the process dimension of the business
• Define the scope of a business process
• Develop an enterprise-level business process model
• Capture and map the details of an existing business process using a model
• Build an integrated model of a defined business process showing its levels of detail
• Obtain the information necessary to build a business process model
• Identify business process improvement opportunities using a model
• Apply best-practice business process modeling techniques
• Implement business process improvements to achieve breakthrough results

COURSE CONTENT
Understanding Business Processes:
• An introduction to business processes
• The horizontal organization VS The vertical organization
• Types of business processes
• Identifying and naming business processes
• Defining business process scope
• How to analyze the components of a business process
• Mapping and modeling business processes – basic concepts
• Practical analysis work

Developing Business Process Models using Business Process Modelling Notation (BPMN)
• An introduction to BPMN
• The core BPMN elements
• Modeling business process activities
• Describing business process events
• Representing detailed branching and joining logic
• Identifying business process patterns
• Modeling process resources
• Practical business process modeling work

Advanced Business Process Modelling using BPMN:
• Using the BPMN extended element set
• Modeling business process sub-processes
• Business process event types
• Representing resources using pools and lanes
• Message flows and default flows
• Modeling business process exceptions
• Describing process activity attributes
• Advanced business process modeling work

Modeling Processes Using the Integration Definition for Process Modelling (IDEF0)
• Business process architecture
• The business process classification framework
• The IDEF0 modeling method
• Modeling activities and objects
• The five IDEF0 diagram types
• Building the top-level diagram
• Developing decomposition diagrams
• Practical business process modeling work using IDEF0

Improving Business Processes Using Models:
• Analyzing existing business processes
• Eliciting process customer requirements
• Measuring business process performance
• The two stages of business process improvement
• Moving from as-is to to-be models
• Simulating business processes
• Implementing business process changes
• Choosing the right modeling tool

Methodology
The training methodology integrates lectures, interactive discussions, collaborative group exercises, and illustrative examples. Participants will acquire a blend of theoretical insights and hands-on practical experience, emphasizing the application of learned techniques. This approach ensures that attendees return to their professional environments equipped with both the competence and self-assurance to effectively implement the acquired skills in their responsibilities.

DATE:
1ST BATCH: 25th – 28th Feb,2025
2ND BATCH: 1st – 4th July,2025
3RD BATCH: 11th – 14th Nov,2025