Complete Course on Developing, Analyzing and Managing Payroll Benchmarks and Metrics

OBJECTIVE
Due to the evolution of the payroll department, payroll professionals are finding themselves in need of skills to continuously improve on the performance of payroll. This topic will give you a valuable start to begin benchmarking. You will learn how to begin to measure your performance and how to use that information to ensure your payroll department is on the leading edge of today’s industry.

CONTENT
Benchmarking
• Evolution of Payroll Best Practices
• Benchmark Basics
• Types of Benchmarking
• How to Start Benchmarking

Metrics
• Metrics Basics
• What to Measure and Why
• Data Collection Methods

Customer Focus
• Types of Customers
• Identifying Customer Requirements

FOR WHOM:
Accountants, Treasurers, Auditors, Payroll Administrators, Operations Managers, Directors, Supervisors, Finance Managers, Human Resources Managers and others who perform related functions in Public and Private Sectors.

Methodology
The training methodology integrates lectures, interactive discussions, collaborative group exercises, and illustrative examples. Participants will acquire a blend of theoretical insights and hands-on practical experience, emphasizing the application of learned techniques. This approach ensures that attendees return to their professional environments equipped with both the competence and self-assurance to effectively implement the acquired skills in their responsibilities.
DATE:
1ST BATCH: 13th – 16th May, 2025
2ND BATCH: 25th- 28th Nov, 2025