Executive Secretary and Office Professionals Master Development Program

Objective:
• Equip executive secretaries and office professionals with advanced skills and knowledge to excel in their roles.
• Enhance organizational effectiveness through efficient office management and administrative support.
Course Content:
Role of the Executive Secretary
o Understanding the responsibilities and duties of an executive secretary.
o Developing strategies to support executive decision-making and operations.
Advanced Office Management
o Managing office workflows and optimizing administrative processes.
o Implementing effective time management and prioritization techniques.
Professional Communication Skills
o Enhancing verbal and written communication skills.
o Business correspondence, email etiquette, and effective communication with stakeholders.
Leadership and Team Collaboration
o Techniques for effective leadership and team collaboration.
o Building strong relationships and fostering teamwork within the office environment.
Project Management for Office Professionals
o Introduction to project management principles and methodologies.
o Planning, organizing, and managing projects within the office setting.
Business Ethics and Confidentiality
o Understanding ethical standards in business and maintaining confidentiality.
o Upholding professionalism and integrity in all office interactions.
Technology and Digital Skills
o Utilizing office software and tools effectively (Microsoft Office Suite, Google Workspace, etc.).
o Leveraging digital platforms for office management and communication.
Event Planning and Coordination
o Planning and organizing office events and meetings.
o Managing logistics, scheduling, and ensuring successful event execution.
Financial Management and Budgeting
o Basic principles of financial management and budgeting.
o Handling office finances, expense management, and reporting.
Continuous Professional Development
o Strategies for continuous learning and professional growth.
o Staying updated with industry trends and best practices in office management.
FOR WHOM:
Human Resources Managers, Admin Managers, Senior Managers, Directors, Admin Officers and others who perform related functions.

Methodology
The training methodology integrates lectures, interactive discussions, collaborative group exercises, and illustrative examples. Participants will acquire a blend of theoretical insights and hands-on practical experience, emphasizing the application of learned techniques. This approach ensures that attendees return to their professional environments equipped with both the competence and self-assurance to effectively implement the acquired skills in their responsibilities.

DATE:
1ST BATCH: 14th – 17th Apr, 2025
2ND BATCH: 29th July – 1st Aug, 2025
3RD BATCH: 25th- 28th Nov, 2025