Project Team Leadership: Building Commitment through Superior Communication

OBJECTIVES
• Build high-performance teams that can lead projects to successful implementation
• Keep the team on track through team consensus and conflict resolution
• Minimize communication misunderstandings
• Prevent team “break-ups” by using constructive feedback
• Achieve better results through clear, open and honest communication
• Optimize time, money and resources by putting the right people on the right projects

CONTENT
• The ins and outs of communications skills
• Team dynamics: what’s unique about project teams
• Conflict management…successful team behaviors
• How to delegate and run effective meetings
• Communicating during project implementation and closure: conveying appreciation…what to do when crisis hits…performance reporting
• Negotiating agreements: a PM’s sources of power
• Achieving commitment and creating project successes

FOR WHOM:
Communicators, Team Leaders, Customer service representatives, HR managers, Managers and all staff who desire to improve their communications skills for better result.

Methodology
The training methodology integrates lectures, interactive discussions, collaborative group exercises, and illustrative examples. Participants will acquire a blend of theoretical insights and hands-on practical experience, emphasizing the application of learned techniques. This approach ensures that attendees return to their professional environments equipped with both the competence and self-assurance to effectively implement the acquired skills in their responsibilities.

DATE:
1ST BATCH: 7th – 10th May, 2024
2ND BATCH: 3rd – 6th Sept, 2024
3RD BATCH: 17th – 20th Dec, 2024