Root Cause Analysis: Identifying and Addressing Underlying Issues

Objectives:
• Identify the importance of root cause analysis in problem-solving
• Understand the steps involved in conducting a root cause analysis
• Develop skills to identify and address underlying issues effectively
• Apply root cause analysis techniques to real-world problems
Course Content:
• Introduction to Root Cause Analysis
• Definition and significance of root cause analysis
• Common pitfalls and limitations of root cause analysis
• Key principles and best practices for effective root cause analysis
• Understanding the Problem
• Identifying the problem and its impact
• Gathering relevant data and information
• Analyzing the problem to identify potential causes
• Identifying Root Causes
• Techniques for identifying root causes, including:
• Fishbone diagram
• SWOT analysis
• Cause-and-effect diagram
• Brainstorming
• Strategies for prioritizing potential root causes
• Analyzing and Verifying Root Causes
• Methods for verifying root causes, including:
• Data analysis
• Expert input
• Testing and experimentation
• Techniques for analyzing and evaluating potential root causes
• Developing and Implementing Solutions
• Strategies for developing and implementing effective solutions
• Methods for monitoring and evaluating the effectiveness of solutions
• Case Studies and Group Discussions
• Real-world examples of root cause analysis in practice
• Group discussions and problem-solving exercises to apply root cause analysis techniques

Methodology
The training methodology integrates lectures, interactive discussions, collaborative group exercises, and illustrative examples. Participants will acquire a blend of theoretical insights and hands-on practical experience, emphasizing the application of learned techniques. This approach ensures that attendees return to their professional environments equipped with both the competence and self-assurance to effectively implement the acquired skills in their responsibilities.

DATE:

1ST BATCH:        27th – 30th May, 2025   

2ND BATCH:       9th – 12th Dec, 2025