COURSE CONTENT Introduction to HR Analytics Data Collection and Management Workforce Analytics and Reporting Predictive and Prescriptive Analytics HR Metrics for Strategic Decision-Making Implementing a Data-Driven HR Culture DATE: 1ST BATCH:        30th Mar – 2nd Apr, 2026        2ND BATCH:       21st – 24th Jul, 2026  3RD BATCH:     ...

COURSE CONTENT Introduction to Culinary Arts in Hospitality Food Safety and Hygiene Standards Kitchen Operations and Management Menu Planning and Development Quality Control and Guest Satisfaction Staff Training and Team Coordination DATE: 1ST BATCH:        28th Apr – 1st Mar, 2026        2ND BATCH:       18th – 21st Aug, 2026  3RD...

COURSE CONTENT Introduction to Leadership in Hospitality and Tourism Leadership Styles and Approaches Team Building and Staff Management Decision Making and Strategic Thinking Communication and Interpersonal Skills Fostering a Positive Work Culture DATE: 1ST BATCH:        28th Apr – 1st Mar, 2026        2ND BATCH:       18th – 21st Aug, 2026 ...

COURSE CONTENT Introduction to Crisis Management in Hospitality Risk Identification and Assessment Crisis Preparedness and Planning Crisis Response and Management Post-Crisis Recovery and Evaluation Building a Risk-Resilient Culture DATE: 1ST BATCH:        21st – 24th Apr, 2026        2ND BATCH:       11th – 14th Aug, 2026  3RD BATCH:     15th– 18th...

COURSE CONTENT Introduction to Digital Marketing in Hospitality Website and Search Engine Optimization (SEO) Social Media Marketing Email and Content Marketing Online Advertising and Paid Campaigns Analytics, Monitoring, and Continuous Improvement DATE: 1ST BATCH:        21st – 24th Apr, 2026        2ND BATCH:       11th – 14th Aug, 2026  3RD BATCH: ...

COURSE CONTENT Introduction to Event Planning in Hospitality Event Conceptualization and Design Budgeting and Financial Management Vendor and Stakeholder Management Event Marketing and Promotion Execution, Monitoring, and Evaluation DATE: 1ST BATCH:        21st – 24th Apr, 2026        2ND BATCH:       11th – 14th Aug, 2026  3RD BATCH:     15th– 18th...

COURSE CONTENT Introduction to Revenue Management Demand Forecasting and Analysis Pricing Strategies and Optimization Inventory and Distribution Management Performance Measurement and KPIs Strategic Revenue Management Planning DATE: 1ST BATCH:        21st – 24th Apr, 2026        2ND BATCH:       11th – 14th Aug, 2026  3RD BATCH:     15th– 18th Dec, 2026...

COURSE CONTENT Introduction to CRM in Hospitality Guest Experience Management CRM Tools and Technology Customer Data Management and Analytics Service Recovery and Complaint Handling Building Customer Loyalty and Retention DATE: 1ST BATCH:        21st – 24th Apr, 2026        2ND BATCH:       11th – 14th Aug, 2026  3RD BATCH:     15th–...

COURSE CONTENT Introduction to Sustainability in Hospitality Energy Efficiency and Resource Management Waste Management and Pollution Reduction Sustainable Food & Beverage Operations Green Housekeeping and Facility Operations Staff Engagement and Guest Participation DATE: 1ST BATCH:        14th – 17th Apr, 2026        2ND BATCH:       4th – 7th Aug, 2026  3RD...