Building High-Impact Communication Skills for Managers

Course Overview

  • Develop effective communication strategies for managerial roles.
  • Enhance active listening and feedback delivery skills.
  • Master techniques for influencing and persuading others.
  • Strengthen communication for conflict resolution and team building.

Training Format:In-class, Virtual, In-house

Location:Lagos, Accra, Nairobi, Kigali

Language:English, French

Nigeria Price:
₦300000

Int'l., (Nigeria) Price:
$1000

Ghana Price:
$3992

Kenya Price:
$5500

Rwanda Price:
$6000

Nigeria Price:₦300000

Int'l., (Nigeria) Price:
$1000

Ghana Price:
$3992

Kenya Price:
$3992

Rwanda Price:
$3992

Nigeria Price: ₦300000

Int'l., (Nigeria) Price:
$1000

Ghana Price: $3992

Kenya Price: $3992

Rwanda Price: $3992

Foundations of Managerial Communication

  • Importance of communication in leadership
  • Understanding communication styles
  • Building credibility and trust
  • Overcoming communication barriers

Active Listening and Feedback Skills

  • Techniques for active listening
  • Constructive feedback delivery
  • Managing emotional responses during communication
  • Encouraging open dialogue within teams

Persuasion and Influence Techniques

  • Crafting clear and compelling messages
  • Tailoring communication to diverse audiences
  • Strategies for negotiation and persuasion
  • Using non-verbal cues effectively

Conflict Resolution and Team Communication

  • Identifying and addressing communication gaps
  • Techniques for resolving workplace conflicts
  • Fostering collaboration and team synergy
  • Leading effective meetings and discussions

1ST BATCH: Tuesday, April 7, 2026 — Thursday, February 12, 2026.

2ND BATCH: Tuesday, July 28, 2026 — Friday, July 31, 2026.

3RD BATCH: Tuesday, November 24, 2026 — Friday, November 27, 2026.

The training methodology integrates lectures, interactive discussions, collaborative group exercises, and
illustrative examples. Participants will acquire a blend of theoretical insights and hands-on practical
experience, emphasizing the application of learned techniques. This approach ensures that attendees return
to their professional environments equipped with both the competence and self-assurance to effectively
implement the acquired skills in their responsibilities.

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