ISO 9001: Internal Auditing for Quality Management Systems

Introduction to ISO 9001:2015 and Quality Management Systems

• Overview of ISO 9001:2015
• Key concepts of Quality Management Systems (QMS)
• Structure and clauses of ISO 9001
• Roles and responsibilities in a QMS
• Importance of internal auditing in ISO 9001

The Internal Audit Process

• Planning an internal audit
  • Scope, objectives, and audit criteria
  • Preparing an audit schedule
  • Identifying and selecting audit team members
• Audit preparation and documentation
  • Review of relevant documents
  • Developing audit checklists

Conducting the Internal Audit

• Audit techniques and methodologies
  • Opening meeting with auditees
  • Conducting interviews and observations
  • Gathering evidence and assessing compliance
• Identifying nonconformities and observations
• Audit reporting structure
  • Writing nonconformance reports
  • Communicating findings to management

Audit Follow-up and Continuous Improvement

• Closing the audit
  • Concluding the audit with a closing meeting
  • Providing actionable recommendations
• Corrective actions and follow-up
  • Evaluating corrective actions
  • Ensuring effectiveness of actions taken
• Promoting continuous improvement through audit findings
  • Analyzing trends from audit results
  • Improving the QMS based on audit outcomes

1ST BATCH: Tuesday, May 4, 2027 — Friday, May 7, 2027.

2ND BATCH: Tuesday, August 24, 2027 — Friday, August 27, 2027.

3RD BATCH: Tuesday, December 14, 2027 — Friday, December 17, 2027.

The training methodology integrates lectures, interactive discussions, collaborative group exercises, and
illustrative examples. Participants will acquire a blend of theoretical insights and hands-on practical
experience, emphasizing the application of learned techniques. This approach ensures that attendees return
to their professional environments equipped with both the competence and self-assurance to effectively
implement the acquired skills in their responsibilities.