Digital Literacy and Workforce Reskilling in the Public Sector
Course Overview
• Understand the importance of digital literacy in modern public sector operations
• Equip public sector employees with the skills to navigate digital tools and technologies
• Strengthen workforce capabilities through reskilling and continuous learning programs
• Foster a culture of innovation, adaptability, and efficiency in government service delivery
Training Format:In-class, Virtual, In-house
Location:Lagos, Accra, Nairobi, Kigali
Language:English, French
Nigeria Price:
₦3300000
Int'l., (Nigeria) Price:
$1000
Ghana Price:
$4000
Kenya Price:
$5500
Rwanda Price:
$6000
Nigeria Price:₦3300000
Int'l., (Nigeria) Price:
$1000
Ghana Price:
$4000
Kenya Price:
$4000
Rwanda Price:
$4000
Nigeria Price: ₦3300000
Int'l., (Nigeria) Price:
$1000
Ghana Price: $4000
Kenya Price: $4000
Rwanda Price: $4000
Introduction to Digital Literacy in the Public Sector
• Definition and significance of digital literacy for public sector professionals
• Key digital skills required in government operations
• Impact of technology on public service delivery and citizen engagement
• Global trends in digital skills adoption and workforce transformation
Assessing Workforce Digital Competencies
• Evaluating existing skills and identifying gaps
• Tools and methods for digital skills assessment
• Aligning workforce capabilities with organizational objectives
• Prioritizing areas for reskilling and upskilling
Digital Tools and Technologies for Public Employees
• Productivity and collaboration platforms (cloud services, project management, communication tools)
• Data management, analytics, and visualization tools
• Cybersecurity basics for safe digital operations
• Emerging technologies: AI, RPA, IoT, and blockchain
Reskilling and Upskilling Strategies
• Designing targeted reskilling programs for public sector employees
• Learning pathways: online courses, workshops, mentoring, and hands-on practice
• Fostering continuous learning and professional development
• Measuring reskilling program effectiveness and ROI
Change Management and Workforce Adaptation
• Managing resistance to digital transformation
• Encouraging a growth mindset and adaptability among employees
• Leadership support for digital skills initiatives
• Promoting collaboration and knowledge sharing in a digitally-enabled environment
1ST BATCH: Tuesday, March 24, 2026 — Friday, March 27, 2026.
2ND BATCH: Tuesday, July 21, 2026 — Friday, July 24, 2026.
3RD BATCH: Tuesday, November 17, 2026 — Friday, November 20, 2026.
The training methodology integrates lectures, interactive discussions, collaborative group exercises, and
illustrative examples. Participants will acquire a blend of theoretical insights and hands-on practical
experience, emphasizing the application of learned techniques. This approach ensures that attendees return
to their professional environments equipped with both the competence and self-assurance to effectively
implement the acquired skills in their responsibilities.
