The main objective of this course is to empower public sector professionals with
• in-depth knowledge and understanding of social security and its increasing demand and focus in today’s changing landscape
• complete information and overview of the International Social Security Association and its related guidelines and initiatives
• experience and exposure to carry forth social security initiatives within the organisation
• the required skill to identify areas requiring security and support and the adequate confidence to make suggestions and put forth ideas in line with introducing social security in these areas
Course Content:
Overview of the International Social Security Association (ISSA)
• Definition of ISSA
• Aims of ISSA
• Activities are undertaken by ISSA
• Statutory bodies of ISSA
o The Bureau
o The Council
o The General Assembly
o The Control Commission
Priorities of ISSA
• Administrative and operational efficiency and effectiveness
• Extension of social security coverage
• Dynamic social security
Modes of Social Security as per ISSA
• Social insurance programmes
• Social assistance programmes
• Universal programmes
• Mutual benefit schemes
• National provident funds
Challenges to Social Security as per ISSA
• Demographic changes
• Extension of coverage
• Financing and investment
• Administration and management
• Information and communication technology
• Migration
ISSA Guideline: Actuarial Work for Social Security
• Definition
• Objectives
• Structure (Guidelines under the following parts)
o Valuation of social security schemes
o Operational management of social security systems
o Investment issues
o Reporting, communicating, disclosure
o Risk management and analysis
o Regulatory issues, standards, professional guidance
o Policy and strategy issues
o Actuarial expertise, staffing and training with the social security institution
ISSA Guideline: Administrative Solutions for Coverage Extension
• Definition
• Objectives
• Structure (Guidelines under the following parts)
o Assessment and contribution to the enabling requirement
o Check for institutional readiness
o Increase in awareness and outreach to difficult-to-cover groups
o Development of a cost-effective registration system
o Identification of proper solutions to collect contributions and increase compliance
o Delivery of services and benefits in a timely, accurate, effective way
ISSA Guideline: Contribution, Collection and Compliance
• Definition
• Objectives
• Structure (Guidelines under the following parts)
o Governance
o Strategy
o Operational processes
o Fraud control
o Coordination with outside organisations
o Induction of a culture of social security and compliance
o Maturity of the programme and permanent evaluation and adjustment
ISSA Guideline: Good Governance
• Definition
• Objectives
• Structure (Guidelines under the following parts)
o Good governance guidelines for the Board and Management
o Guidelines for specific areas in social security administration
ISSA Guideline: Information and Communication Technology
• Definition
• Objectives
• Structure (Guidelines under the following parts)
o Information and communication technology governance and management
o Key technologies
o Social security components
ISSA Guideline: Investment of Social Security Funds
• Definition
• Objectives
• Structure (Guidelines under the following parts)
o Investment governance principles
o Investment governance structures
o Common processes
o Processes specific to internal and external investment management
ISSA Guideline: Prevention of Occupational Risks
• Definition
• Objectives
• Structure (Guidelines under the following parts)
o Basic conditions for prevention programmes
o Prevention activities and services
ISSA Guideline: Return to Work and Reintegration
• Definition
• Objectives
• Structure (Guidelines under the following parts)
o Basic return-to-work conditions, principles and guidelines
o Specific return-to-work principles and guidelines
ISSA Guideline: Service Quality
• Definition
• Objectives
• Structure (Guidelines under the following parts)
o Service quality framework
o Development and delivery of service quality
o Continuous improvement
ISSA Guideline: Workplace Health Promotion
• Definition
• Objectives
• Structure (Guidelines under the following parts)
o Basic conditions for workplace health promotion
o Needs assessment and planning
o Workplace health promotion activities and services
ISSA Guideline: Communication by Social Security Administrations
• Definition
• Objectives
• Structure (Guidelines under the following parts)
o Communication principles
o Governance and management
o Communication unit
o Internal communication
o External communication
ISSA Guideline: Promotion of Sustainable Employment
• Definition
• Objectives
• Structure (Guidelines under the following parts)
o Basic principles
o Prevention
o Information
o Support
o Benefits
o Labour market and employment policies
METHODOLOGY
The training methodology integrates lectures, interactive discussions, collaborative group exercises, and illustrative examples. Participants will acquire a blend of theoretical insights and hands-on practical experience, emphasizing the application of learned techniques. This approach ensures that attendees return to their professional environments equipped with both the competence and self-assurance to effectively implement the acquired skills in their responsibilities.
DATE:
1ST BATCH: 3rd–6th Feb 2026
2ND BATCH: 26th–29th May 2026
3RD BATCH: 22nd–25th Sep 2026
25, Queen street, Alagomeji Bus Stop, Yaba, Lagos