Optimizing Organizational Growth through Balanced Scorecard: Enhancing Performance Management

Objectives:
• Understand the concept and significance of Balanced Scorecard in driving organizational performance.
• Learn the process of designing, implementing, and managing a Balanced Scorecard framework tailored to organizational goals.
• Develop skills in performance measurement, analysis, and interpretation using BSC methodology.
• Enhance communication and reporting capabilities to effectively convey BSC results to stakeholders.
• Cultivate a culture of continuous improvement and adaptation through the integration of BSC into organizational practices.

Course Content:
1. Introduction to Balanced Scorecard (BSC)
• Understanding the concept and evolution of the Balanced Scorecard
• Overview of the four perspectives: Financial, Customer, Internal Processes, Learning and Growth
2. Designing a Balanced Scorecard Framework
• Identifying organizational goals and objectives
• Translating objectives into key performance indicators (KPIs) for each perspective
• Establishing targets and benchmarks for performance measurement
3. Implementing Balanced Scorecard in Practice
• Developing scorecards tailored to organizational needs and industry requirements
• Cascading scorecards across different levels of the organization
• Integrating BSC with strategic planning and budgeting processes
4. Performance Measurement and Analysis
• Collecting and analyzing data to measure performance against targets
• Using BSC to identify areas of strength and improvement
• Conducting root cause analysis and corrective actions
5. Communicating and Reporting with Balanced Scorecard
• Effective communication of BSC results to stakeholders
• Designing dashboards and scorecard reports for clarity and accessibility
• Engaging employees in performance management through BSC
6. Continuous Improvement and Adaptation
• Reviewing and refining BSC framework based on feedback and changing business environment
• Implementing best practices for sustaining BSC effectiveness
• Aligning BSC with organizational culture and values

FOR WHOM:
Human Resources Managers and Senior professionals and others who perform related functions in the Public and Private Sector.

Methodology
The training methodology integrates lectures, interactive discussions, collaborative group exercises, and illustrative examples. Participants will acquire a blend of theoretical insights and hands-on practical experience, emphasizing the application of learned techniques. This approach ensures that attendees return to their professional environments equipped with both the competence and self-assurance to effectively implement the acquired skills in their responsibilities.

DATE:
1ST BATCH: 6th – 9th May,2025
2ND BATCH: 19th – 22nd   Aug,,2025
3RD BATCH: 16th – 19th  Dec,2025