Partnering with Your Boss: Strategic Skills for Secretaries and Personal Assistants

Objective:
• Develop strategic partnership skills to enhance collaboration with executives.
• Master advanced organizational and administrative techniques.
• Enhance communication and interpersonal skills for effective interaction with executives and stakeholders.
• Learn time management and prioritization strategies to support executive productivity.
• Understand the nuances of executive-level support, including confidentiality and discretion.
• Foster a proactive approach to problem-solving and decision-making.
• Gain insights into managing complex schedules and travel arrangements efficiently.
• Improve project management skills to support executive initiatives.
• Enhance the ability to anticipate the needs of executives and act accordingly.
• Build a professional image and strengthen relationships within the organization.
Course Content:
Understanding the Executive’s Role and Responsibilities
• Overview of executive functions and responsibilities.
• The importance of aligning support efforts with executive goals.
Strategic Partnership and Collaboration
• Building a strong, trust-based partnership with your boss.
• Techniques for effective collaboration and mutual goal-setting.
Advanced Organizational and Administrative Skills
• Best practices for managing documents, files, and records.
• Utilizing technology and software to streamline administrative tasks.
Effective Communication and Interpersonal Skills
• Enhancing verbal and written communication skills.
• Navigating and managing relationships with executives and stakeholders.
Time Management and Prioritization
• Strategies for managing executive schedules and prioritizing tasks.
• Techniques for handling urgent and high-priority tasks efficiently.
Confidentiality and Discretion
• Understanding the importance of confidentiality in executive support.
• Best practices for handling sensitive information.

FOR WHOM:
Senior Administrative support staff, executive secretaries, confidential secretaries, personal assistants and others who perform related functions

Methodology
The training methodology integrates lectures, interactive discussions, collaborative group exercises, and illustrative examples. Participants will acquire a blend of theoretical insights and hands-on practical experience, emphasizing the application of learned techniques. This approach ensures that attendees return to their professional environments equipped with both the competence and self-assurance to effectively implement the acquired skills in their responsibilities.

DATE:
1ST BATCH: 14th – 17th Apr,2025
2ND BATCH: 22nd – 25th July, 2025
3RD BATCH: 25th- 28th Nov, 2025