Hotel and Hospitality Practice Training
Course Overview
• Gain a comprehensive understanding of hotel and hospitality operations
• Develop practical skills essential for success in the hospitality industry
• Learn best practices for delivering exceptional guest experiences
Training Format:In-class, Virtual, In-house
Location:Lagos, Accra, Nairobi, Kigali
Language:English, French
Nigeria Price:
₦300000
Int'l., (Nigeria) Price:
$1000
Ghana Price:
$4000
Kenya Price:
$5500
Rwanda Price:
$6000
Nigeria Price:₦300000
Int'l., (Nigeria) Price:
$1000
Ghana Price:
$4000
Kenya Price:
$4000
Rwanda Price:
$4000
Nigeria Price: ₦300000
Int'l., (Nigeria) Price:
$1000
Ghana Price: $4000
Kenya Price: $4000
Rwanda Price: $4000
• Introduction to Hotel and Hospitality Industry
• Overview of the hospitality sector
• Key players and their roles
• Front Office Operations
• Reservation systems
• Check-in and check-out procedures
• Guest services
• Housekeeping Management
• Room cleaning procedures
• Linen management
• Maintenance coordination
• Food and Beverage Service
• Restaurant operations
• Bar management
• Catering services
• Revenue Management
• Pricing strategies
• Demand forecasting
• Yield management
• Customer Relationship Management
• Guest satisfaction
• Loyalty programs
• Handling guest feedback
1ST BATCH: Tuesday, January 13, 2026 — Friday, January 16, 2026.
2ND BATCH: Tuesday, May 5, 2026 — Friday, May 8, 2026.
3RD BATCH: Tuesday, September 1, 2026 — Friday, September 4, 2026.
The training methodology integrates lectures, interactive discussions, collaborative group exercises, and
illustrative examples. Participants will acquire a blend of theoretical insights and hands-on practical
experience, emphasizing the application of learned techniques. This approach ensures that attendees return
to their professional environments equipped with both the competence and self-assurance to effectively
implement the acquired skills in their responsibilities.
