Advanced Administrative and Supervisory Development

Course Overview

• Enhanced Leadership Skills: Develop advanced leadership competencies necessary for effective administrative and supervisory roles.
• Effective Communication Strategies: Master communication techniques to facilitate smooth operations and collaboration within teams.
• Strategic Decision-Making: Acquire decision-making frameworks to handle complex administrative challenges and drive organizational success.
• Conflict Resolution: Learn strategies to identify, address, and resolve conflicts constructively in the workplace.
• Team Building and Motivation: Cultivate team-building skills and strategies to foster a positive and motivated work environment.
• Performance Management: Develop techniques for setting performance goals, providing feedback, and conducting performance evaluations.
• Change Management: Understand the principles of change management and techniques for guiding teams through transitions effectively.
• Time and Stress Management: Learn practical strategies to manage time efficiently and mitigate stress in high-pressure environments.
• Ethical Leadership: Explore ethical dilemmas in leadership and develop approaches for making ethical decisions.

Training Format:In-class, Virtual, In-house

Location:Lagos, Accra, Nairobi, Kigali

Language:English, French

Nigeria Price:
₦300000

Int'l., (Nigeria) Price:
$1000

Ghana Price:
$4000

Kenya Price:
$5500

Rwanda Price:
$6000

Nigeria Price:₦300000

Int'l., (Nigeria) Price:
$1000

Ghana Price:
$4000

Kenya Price:
$4000

Rwanda Price:
$4000

Nigeria Price: ₦300000

Int'l., (Nigeria) Price:
$1000

Ghana Price: $4000

Kenya Price: $4000

Rwanda Price: $4000

Leadership Development
• Understanding Leadership Styles
• Building Trust and Credibility
• Leading with Emotional Intelligence
Effective Communication
• Active Listening and Feedback Techniques
• Conflict Resolution and Negotiation Skills
• Writing Skills for Managers
Decision-Making and Problem-Solving
• Decision-Making Models and Strategies
• Problem Identification and Analysis
• Critical Thinking and Creative Problem-Solving
Team Dynamics and Motivation
• Team Building Activities and Exercises
• Motivating and Engaging Teams
• Delegation and Empowerment
Performance Management
• Setting SMART Goals
• Providing Effective Feedback
• Conducting Performance Appraisals
Change Management
• Understanding Change Processes
• Leading Change Initiatives
• Overcoming Resistance to Change
Time and Stress Management
• Time Management Techniques
• Stress Identification and Coping Strategies
• Work-Life Balance
Ethical Leadership
• Ethical Decision-Making Frameworks
• Leading with Integrity and Accountability
• Handling Ethical Dilemmas

FOR WHOM:
Human Resources Managers, Admin Managers, Senior Managers, Directors, Admin Officers and others who perform related functions.

1ST BATCH: Tuesday, March 3, 2026 — Friday, March 6, 2026.

2ND BATCH: Tuesday, June 23, 2026 — Friday, June 26, 2026.

3RD BATCH: Tuesday, October 20, 2026 — Friday, October 23, 2026.

The training methodology integrates lectures, interactive discussions, collaborative group exercises, and
illustrative examples. Participants will acquire a blend of theoretical insights and hands-on practical
experience, emphasizing the application of learned techniques. This approach ensures that attendees return
to their professional environments equipped with both the competence and self-assurance to effectively
implement the acquired skills in their responsibilities.

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