Essentials of Human Resources Management

An Overview of Human Resource Management
• Introducing Human Resource Management (HRM)
• Human Resource Management vs. Personnel Management
• Main Activities, Responsibilities and Tasks of HRM
• Introducing Strategic HRM
• Specialisms and Systems
• Modern Function Structure
• Qualifications and Professional Study
• Personal Qualities needed for HRM Work

Administration & Performance Management
• Administration and Business Support
• Monitoring and Reporting
• Absence Management
• Introduction to HR Databases and Computer Systems
• Security and Confidentiality of Employee Records
• Performance Management in a multi-cultural Setting
• Appraisal Systems and 360° Feedback
• Dealing with the Poor Performer

Recruiting, Retaining and Rewarding Employees
• Social Media and Recruitment
• Choosing Appropriate Selection Techniques
• Assessment and Development Centres
• The Use and Limitations of Aptitude Tests and Psychometrics
• Induction for New Employees
• Retention Strategies
• Pay and Reward, Compensation and Benefits
• Introducing Total Reward Concept

Employee Support and Welfare
• Identifying and Managing Employee Problems
• Employee Assistance Programmes
• Employee Well-being
• Equality of Opportunity & Employee Diversity
• Dignity-at-work, Bullying & Harassment
• Grievance and Conducting Workplace Investigations
• Introducing Workplace Mediation
• Exit Procedures and Exit Interviews

HR Planning, Learning & HR Ethics
• Human Resource Planning
• Integrated HR Strategies
• How do Adults Learn?
• Training and Development Interventions
• Learning Styles
• HRM Ethics & Professional Conduct
• Continuing Personal Development (CPD)
• Personal Action Planning
FOR WHOM:
Human Resources Managers, Admin Managers, Senior Managers, Directors, Admin Officers and others who perform related functions.

1ST BATCH: Tuesday, March 24, 2026 — Friday, March 27, 2026.

2ND BATCH: Tuesday, July 14, 2026 — Friday, July 17, 2026.

3RD BATCH: Tuesday, November 10, 2026 — Friday, November 13, 2026.

The training methodology integrates lectures, interactive discussions, collaborative group exercises, and
illustrative examples. Participants will acquire a blend of theoretical insights and hands-on practical
experience, emphasizing the application of learned techniques. This approach ensures that attendees return
to their professional environments equipped with both the competence and self-assurance to effectively
implement the acquired skills in their responsibilities.