Industrial Relations (IR), Employee Relations (ER) and Trade Union Harmony

Employee, Labour & Industrial Relations in Africa
• The context for employee & industrial relations
• Trade unionism in Nigeria – Past, Present & Future
• Survival/relevance of trade unions – tools for engagement
• Current Global trends in Employee & Industrial Relations
• The changing employment relationship and psychological contract
Negotiation Skills for Industrial Harmony
• A win-win approach to negotiation
• Stages of negotiation
• The Coleman Raider “bare-bones” model
• Exploring competition and cooperation
• Introduction to reframing techniques
Managing Conflict and Promoting Industrial Harmony
• Resolving and managing conflict
• Avoiding conflict escalation
• Alternative dispute resolution (ADR)
• Understanding arbitration, conciliation, and mediation
• Workplace mediation techniques and skills

Key 2nd Decade Issues for the Workplace
• Emerging workplace issues for ER/IR and Trade Unionists
• Understanding mental health in the workplace
• Mental Health First Aid (MHFA) techniques
• Workplace bullying – analysis, intervention and prevention
• The future of work – robotics, Artificial Intelligence (AI) and the Flexible Firm

The Tools of Engagement
• Understanding transformational leadership
• The power of empathy
• Principles of engagement
• The importance of stakeholder engagement
• Personal action planning

FOR WHOM:
Executive Management, Human Resources Managers and Personnel, Admin Managers, Heads of Departments, Industrial Relations Managers, Safety Managers, Lawyers, Members of the Workers Unions and other Managers who perform related functions in both the Public and Private Sectors

1ST BATCH: Tuesday, February 3, 2026 — Friday, February 6, 2026.

2ND BATCH: Tuesday, May 26, 2026 — Friday, May 29, 2026.

3RD BATCH: Tuesday, September 22, 2026 — Friday, September 25, 2026.

The training methodology integrates lectures, interactive discussions, collaborative group exercises, and
illustrative examples. Participants will acquire a blend of theoretical insights and hands-on practical
experience, emphasizing the application of learned techniques. This approach ensures that attendees return
to their professional environments equipped with both the competence and self-assurance to effectively
implement the acquired skills in their responsibilities.