Introduction to Conflict Resolution Processes

Negotiation: Learning the principles and techniques of effective negotiation. • Arbitration: Understanding the process and role of arbitration in conflict resolution. Effective Communication in Conflict Resolution • Active Listening: Developing techniques for active listening to aid effective communication. • Barriers to Communication: Identifying and addressing obstacles to effective communication. Conflict Transformation and Resolution Strategies • Major Strategies for Conflict Resolution: Understanding various strategies for resolving conflicts. • Alternative Dispute Resolution: Familiarization with alternative methods for resolving disputes. Advanced Topics in Conflict Resolution • Collective Bargaining and Negotiation: Understanding the role of collective bargaining in conflict resolution. • Dispute Systems Design: Examining the design and structure of systems for managing conflict. Practical Applications of Conflict Resolution • Collaborative Family Law: Understanding the collaborative framework for resolving family disputes. • Conflict Resolution in Sports and Entertainment: Applying conflict resolution principles to the sports and entertainment industries.

1ST BATCH: Tuesday, March 10, 2026 — Friday, March 13, 2026.

2ND BATCH: Tuesday, June 30, 2026 — Friday, July 3, 2026.

3RD BATCH: Tuesday, October 27, 2026 — Friday, October 30, 2026.

The training methodology integrates lectures, interactive discussions, collaborative group exercises, and
illustrative examples. Participants will acquire a blend of theoretical insights and hands-on practical
experience, emphasizing the application of learned techniques. This approach ensures that attendees return
to their professional environments equipped with both the competence and self-assurance to effectively
implement the acquired skills in their responsibilities.