Negotiation and Conflict Management in Organizations

• Introduction to Negotiation and Conflict Management • Definition and importance of negotiation and conflict management • Overview of the negotiation process and conflict resolution strategies • Understanding Conflict and Negotiation • Types of conflict and negotiation • Conflict styles and negotiation strategies • Understanding the role of power and influence in negotiation • Preparation and Planning for Negotiation • Identifying goals and objectives • Researching the other party • Developing a negotiation strategy • Effective Communication in Negotiation • Active listening and empathy • Effective communication techniques • Managing emotions and stress during negotiation • Negotiation Techniques and Strategies • Principled negotiation • Interest-based negotiation • Distributive negotiation • Integrative negotiation • Conflict Resolution Strategies • Mediation • Arbitration • Negotiation • Collaborative problem-solving • Managing Conflict in Organizations • Identifying and addressing conflict • Building trust and improving communication • Managing conflict within teams and departments

1ST BATCH: Tuesday, March 3, 2026 — Friday, March 6, 2026.

2ND BATCH: Tuesday, June 23, 2026 — Friday, June 26, 2026.

3RD BATCH: Tuesday, October 20, 2026 — Friday, October 23, 2026.

The training methodology integrates lectures, interactive discussions, collaborative group exercises, and
illustrative examples. Participants will acquire a blend of theoretical insights and hands-on practical
experience, emphasizing the application of learned techniques. This approach ensures that attendees return
to their professional environments equipped with both the competence and self-assurance to effectively
implement the acquired skills in their responsibilities.