Middle Level Management Development Workshop

Moving from Management to Leadership
• The Difference between Management and Leadership
• Appreciating the Five Essential Leadership Approaches
• Displaying Transformational Leadership Behaviours
• 21st Century Leadership Requirements
• Leadership and Emotional Intelligence (EI)
• Leadership and Organisational Political Skills
Understanding Yourself, Others & Organisational Cultures
• Determining Your Own and Other’s Personality Preferences
• Using Personality Insights to Powerfully Influence Others
• The Origin of Our Personal Attitudes and Resulting Behaviour
• Understanding the Nature and Types of Organisational Culture
• Signs of a Healthy Organisational Culture
• Maintaining a Supportive Organisational Culture
Developing and Leading Your Team
• Understanding Team Roles and Playing to Your Staffs’ Strengths
• Team Formation Stages and Team Dynamics
• Displaying the Relevant Team Leadership Style For Your Staff
• Motivation Techniques for Greater Commitment and Performance
• Knowledge Workers and the Psychological Contract
• Providing Effective Feedback and Criticism
Managing and Motivating Your Staff
• Delegating Effectively
• Setting Goals, SMART Objectives and Personal Outcomes
• Running Performance Appraisals that Really Work
• Coaching, Mentoring and On-the-Job Training
• Praising Effectively by Acknowledging and Celebrating Achievements
• Managing Upwards and Saying ‘No’ Skillfully
Managing Change and Yourself Successfully
• Understanding the Impact of Change On Your Staff
• The Traditional Management of Change in Organisations
• Managing Change More Effectively Using Insights From Neuro-science
• Proactively Managing Your Career
• Displaying Executive Presence, Gravitas and Confidence
• Developing and Implementing a Personal Action Plan

FOR WHOM:
Human Resources Managers, Admin Managers, Senior Managers, Directors, Admin Officers and others who perform related functions.

1ST BATCH: Tuesday, April 7, 2026 — Friday, April 10, 2026.

2ND BATCH: Tuesday, July 28, 2026 — Friday, July 31, 2026.

3RD BATCH: Tuesday, November 24, 2026 — Friday, November 27, 2026.

The training methodology integrates lectures, interactive discussions, collaborative group exercises, and
illustrative examples. Participants will acquire a blend of theoretical insights and hands-on practical
experience, emphasizing the application of learned techniques. This approach ensures that attendees return
to their professional environments equipped with both the competence and self-assurance to effectively
implement the acquired skills in their responsibilities.