Excellence in Developing the Skills of a Supply Chain Leader

Understanding Supply Chain Leadership Principles
• Principles of effective leadership
• Appreciate own leadership strengths and limitations
• Types of leadership styles: controlling & empowering styles
• Balancing conflicting stakeholder demands
• What does your organisation want from you?
• Leadership behaviour flexibility

Personal Effectiveness, Motivating and Setting Objectives
• Understanding yourself and the Supply Chain environment
• Motivating colleagues
• Setting personal and team objectives
• Managing performance
• Finding and using time effectively
• Building morale to achieve goals

Communication, Influence and Conflict Management
• Communication channels
• The importance of effective listening skills in the Supply Chain
• Techniques to manage your emotions
• Persuasion and negotiation: the keys to personal influence
• How to manage conflict assertively

Building High Performance Teams
• How high-performing teams work
• Identifying Team Roles
• Teams in Practice: Team Building Exercise
• How to achieve team cohesiveness
• Identifying members’ developmental needs
• Building and Sharing a Supply Chain Vision

Empowering Others to Succeed
• What does an empowering leader do?
• Tips for empowering employees
• How to delegate successfully
• Strategies to become an empowering leader
• Empowerment in conflict management
• Developing an action plan

FOR WHOM:
Stores, Purchasing and Logistics Personnel in the Public and Private Sectors.