Advanced Administrative and Supervisory Development

Objectives:
• Enhanced Leadership Skills: Develop advanced leadership competencies necessary for effective administrative and supervisory roles.
• Effective Communication Strategies: Master communication techniques to facilitate smooth operations and collaboration within teams.
• Strategic Decision-Making: Acquire decision-making frameworks to handle complex administrative challenges and drive organizational success.
• Conflict Resolution: Learn strategies to identify, address, and resolve conflicts constructively in the workplace.
• Team Building and Motivation: Cultivate team-building skills and strategies to foster a positive and motivated work environment.
• Performance Management: Develop techniques for setting performance goals, providing feedback, and conducting performance evaluations.
• Change Management: Understand the principles of change management and techniques for guiding teams through transitions effectively.
• Time and Stress Management: Learn practical strategies to manage time efficiently and mitigate stress in high-pressure environments.
• Ethical Leadership: Explore ethical dilemmas in leadership and develop approaches for making ethical decisions.
Course Content:
Leadership Development
• Understanding Leadership Styles
• Building Trust and Credibility
• Leading with Emotional Intelligence
Effective Communication
• Active Listening and Feedback Techniques
• Conflict Resolution and Negotiation Skills
• Writing Skills for Managers
Decision-Making and Problem-Solving
• Decision-Making Models and Strategies
• Problem Identification and Analysis
• Critical Thinking and Creative Problem-Solving
Team Dynamics and Motivation
• Team Building Activities and Exercises
• Motivating and Engaging Teams
• Delegation and Empowerment
Performance Management
• Setting SMART Goals
• Providing Effective Feedback
• Conducting Performance Appraisals
Change Management
• Understanding Change Processes
• Leading Change Initiatives
• Overcoming Resistance to Change
Time and Stress Management
• Time Management Techniques
• Stress Identification and Coping Strategies
• Work-Life Balance
Ethical Leadership
• Ethical Decision-Making Frameworks
• Leading with Integrity and Accountability
• Handling Ethical Dilemmas

FOR WHOM:
Human Resources Managers, Admin Managers, Senior Managers, Directors, Admin Officers and others who perform related functions.

Methodology
The training methodology integrates lectures, interactive discussions, collaborative group exercises, and illustrative examples. Participants will acquire a blend of theoretical insights and hands-on practical experience, emphasizing the application of learned techniques. This approach ensures that attendees return to their professional environments equipped with both the competence and self-assurance to effectively implement the acquired skills in their responsibilities.

DATE:
1ST BATCH: 18th – 21st Mar,2025
2ND BATCH: 1st – 4th July,2025
3RD BATCH: 28th – 31st Oct,2025