Objectives:
• Understand the Principles of ADR:
• Learn the fundamental principles and concepts of Alternative Dispute Resolution (ADR)
• Understand the role of ADR in resolving disputes efficiently and effectively
• Develop Skills in Negotiation and Mediation:
• Learn effective negotiation and mediation techniques to resolve disputes
• Practice active listening, empathy, and effective communication skills
• Master Conflict Resolution Strategies:
• Develop strategies for resolving conflicts and disputes in various contexts
• Learn how to manage emotions and maintain a neutral stance in conflict resolution
• Enhance Problem-Solving and Critical Thinking:
• Improve problem-solving and critical thinking skills to address complex disputes
• Learn how to analyze and evaluate evidence to support dispute resolution
Course Content:
• Introduction to ADR:
• Overview of ADR and its importance in resolving disputes
• Understanding the benefits and limitations of ADR
• Negotiation Techniques:
• Understanding the principles of negotiation
• Effective negotiation strategies and tactics
• Practice active listening and empathy in negotiation
• Mediation Process:
• Understanding the mediation process and its role in ADR
• Effective mediation strategies and techniques
• Practice mediation skills
• Conflict Resolution Strategies:
• Understanding conflict resolution strategies
• Effective conflict resolution techniques
• Practice conflict resolution skills
• Case Studies and Group Discussions:
• Analysis of real-life case studies and group discussions
• Application of ADR principles and techniques to resolve disputes
• Best Practices and Future Directions:
• Review of best practices in ADR
• Future directions and trends in ADR
METHODOLOGY
The training methodology integrates lectures, interactive discussions, collaborative group exercises, and illustrative examples. Participants will acquire a blend of theoretical insights and hands-on practical experience, emphasizing the application of learned techniques. This approach ensures that attendees return to their professional environments equipped with both the competence and self-assurance to effectively implement the acquired skills in their responsibilities.
DATE:
1ST BATCH: 4th – 7th Feb, 2025
2ND BATCH: 27th – 30th May, 2025
3RD BATCH: 9th – 12th Sept, 2025
25, Queen street, Alagomeji Bus Stop, Yaba, Lagos