Objectives:
• Understand the principles and benefits of alternative dispute resolution (ADR) strategies
• Identify the different types of ADR methods and their applications
• Develop skills to effectively negotiate and mediate disputes
• Apply ADR strategies to resolve conflicts in various contexts
Course Content:
• Introduction to Alternative Dispute Resolution
• Definition and importance of ADR
• Overview of ADR methods: arbitration, mediation, negotiation, and conciliation
• Advantages and limitations of ADR
• Types of Alternative Dispute Resolution
• Arbitration
• Definition and process
• Advantages and limitations
• Mediation
• Definition and process
• Advantages and limitations
• Negotiation
• Definition and process
• Advantages and limitations
• Conciliation
• Definition and process
• Advantages and limitations
• Effective Negotiation and Mediation Techniques
• Negotiation Strategies
• Preparation and planning
• Communication and active listening
• Problem-solving and creative solutions
• Mediation Techniques
• Facilitating communication and understanding
• Identifying and addressing interests
• Building trust and rapport
• Applying Alternative Dispute Resolution Strategies
• Real-World Applications
• Business and commercial disputes
• Family and relationship conflicts
• Workplace and employment disputes
• Challenges and Limitations
• Overcoming obstacles and resistance
• Managing emotions and power dynamics
• Ensuring fairness and impartiality
METHODOLOGY
The training methodology integrates lectures, interactive discussions, collaborative group exercises, and illustrative examples. Participants will acquire a blend of theoretical insights and hands-on practical experience, emphasizing the application of learned techniques. This approach ensures that attendees return to their professional environments equipped with both the competence and self-assurance to effectively implement the acquired skills in their responsibilities.
DATE:
1ST BATCH: 18th – 21st Mar, 2025
2ND BATCH: 1st – 4th July, 2025
3RD BATCH: 28th – 31st Oct, 2025
25, Queen street, Alagomeji Bus Stop, Yaba, Lagos