Business Improvement and Process Mapping

Course Overview

• Understand the principles of business improvement
• Learn how to identify and analyze processes for improvement
• Develop skills in process mapping and optimization
• Implement strategies for continuous improvement in a business setting

Training Format:In-class, Virtual, In-house

Location:Lagos, Accra, Nairobi, Kigali

Language:English, French

Nigeria Price:
₦300000

Int'l., (Nigeria) Price:
$1000

Ghana Price:
$4000

Kenya Price:
$5500

Rwanda Price:
$6000

Nigeria Price:₦300000

Int'l., (Nigeria) Price:
$1000

Ghana Price:
$4000

Kenya Price:
$4000

Rwanda Price:
$4000

Nigeria Price: ₦300000

Int'l., (Nigeria) Price:
$1000

Ghana Price: $4000

Kenya Price: $4000

Rwanda Price: $4000

• Introduction to Business Improvement
• Importance of continuous improvement in business
• Key concepts and methodologies in business improvement
• Process Identification and Analysis
• Identifying processes for improvement
• Analyzing current processes for inefficiencies and bottlenecks
• Process Mapping Techniques
• Introduction to process mapping
• Tools and techniques for process mapping
• Creating process maps to visualize workflows
• Process Optimization
• Strategies for optimizing processes
• Implementing changes for process improvement
• Monitoring and measuring the impact of process optimization
• Continuous Improvement in Business
• Establishing a culture of continuous improvement
• Implementing feedback loops for ongoing enhancement
• Case studies and best practices in business improvement

1ST BATCH: Tuesday, March 3, 2026 — Friday, March 6, 2026.

2ND BATCH: Tuesday, July 7, 2026 — Friday, July 10, 2026.

3RD BATCH: Tuesday, November 3, 2026 — Friday, November 6, 2026.

The training methodology integrates lectures, interactive discussions, collaborative group exercises, and
illustrative examples. Participants will acquire a blend of theoretical insights and hands-on practical
experience, emphasizing the application of learned techniques. This approach ensures that attendees return
to their professional environments equipped with both the competence and self-assurance to effectively
implement the acquired skills in their responsibilities.

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