Competency Based Performance Management for Administrators

OBJECTIVE
By the end of this training course, participants will be able to:
• Manage the distinction between competencies, skills and tasks
• Use competencies in public and private organisations
• Differentiate between Leadership, Technical and Behavioural competencies
• Link competencies to organisational objectives and values
• Use competencies for a range of HR processes

CONTENT
The Links between HR and Competencies
• What support should managers, team leaders and supervisors get from HR?
• Values, Strategy and HR
• Different methods of developing a competency
• An HR Management Framework Based on Competencies
• Technical, Behavioural and Leadership Competencies
Competencies and Recruitment
• Competency design – definitions, negative indicators, positive indicators
• Recruitment and Selection
• Adapting a competency framework for use in recruitment
• The use of assessment centres in recruitment
• Induction, orientation and personal development
Performance Management
• Using competencies in performance management
• The stages of performance management: agreeing objectives, giving feedback, coaching, appraisal
• Termly reviews of performance
• Links to pay scheme
• Introducing a performance management process
Talent Management
• Talent Strategy and Planning
• Developing and Deploying Talent
• Retaining Talent
• Acquiring Talent
• Succession Planning
Shaping Behaviour and Managing Culture
• Motivation
• Extrinsic and Intrinsic Reward
• Empowerment and Accountability
• Self-Assessment

FOR WHOM:
Human Resources Managers, Admin Managers, Senior Managers, Directors, Admin Officers and others who perform related functions.

Methodology
The training methodology integrates lectures, interactive discussions, collaborative group exercises, and illustrative examples. Participants will acquire a blend of theoretical insights and hands-on practical experience, emphasizing the application of learned techniques. This approach ensures that attendees return to their professional environments equipped with both the competence and self-assurance to effectively implement the acquired skills in their responsibilities.

DATE:
1ST BATCH: 25th – 28th  Feb,2025
2ND BATCH: 9th – 11th June,2025
3RD BATCH: 14th – 17th Oct,2025