Developing Managerial Excellence at Workplace

Managing in the 21st Century
• Understanding the current working environment
• Personal style in managing
• Management and leadership
• Identifying core purpose and priorities
• Planning and organising
• New trends and developments in management, leadership and organisations

Developing Excellence in Teams
• Team goals and the importance of teamwork
• Working groups. teams and high performance teams
• Defining critical team roles and responsibilities
• Innovative problem solving and effective decision making
• Tools and techniques for team development
• Virtual and remote teams

Performance Excellence
• Understanding and influencing the factors that affect performance
• Creating clear goals and objectives
• The importance of how you do it as well as what you do
• Giving and receiving feedback
• Recognising and using motivational factors at work
• Building on strengths or eliminating weaknesses

Excellence in Communication
• The importance of clarity and effective communication
• Identifying personal style
• Developing style flexibility to handle different situations and people
• Handling difficult and conflict situations
• Dealing with cross cultural differences
• Using email and telephone communication to maximum effect

Strategic Excellence
• Stakeholders and networks – how influence is applied
• Strategic thinking and environmental scanning to stay ahead
• Understanding and managing change
• Taking charge of your own development
• Action planning

FOR WHOM:
Human Resources Managers, Admin Managers, Senior Managers, Directors, Admin Officers and others who perform related functions.

1ST BATCH: Tuesday, April 7, 2026 — Friday, April 10, 2026.

2ND BATCH: Tuesday, July 28, 2026 — Friday, July 31, 2026.

3RD BATCH: Tuesday, November 24, 2026 — Friday, November 27, 2026.

The training methodology integrates lectures, interactive discussions, collaborative group exercises, and
illustrative examples. Participants will acquire a blend of theoretical insights and hands-on practical
experience, emphasizing the application of learned techniques. This approach ensures that attendees return
to their professional environments equipped with both the competence and self-assurance to effectively
implement the acquired skills in their responsibilities.