Effective Contract Administration, Claims Management, and Negotiating Win-Win Settlements

Objectives:
• Understand the Fundamentals of Contract Administration
• Identify the key elements of a contract
• Recognize the importance of clear communication
• Develop effective communication strategies
• Manage Claims Effectively
• Understand the types of claims
• Identify the steps in the claims process
• Develop strategies for resolving claims
• Negotiate Win-Win Settlements
• Understand the principles of negotiation
• Develop effective negotiation strategies
• Practice negotiating win-win settlements
Course Content:
• Introduction to Contract Administration
• Definition and importance of contract administration
• Key elements of a contract
• Best practices for effective contract administration
• Understanding Claims
• Types of claims (e.g., breach of contract, non-performance)
• Steps in the claims process
• Strategies for resolving claims
• Effective Communication Strategies
• Importance of clear communication
• Strategies for effective communication
• Best practices for conflict resolution
• Negotiation Principles and Strategies
• Understanding the principles of negotiation
• Developing effective negotiation strategies
• Practicing negotiation techniques
• Win-Win Settlements
• Understanding the concept of win-win settlements
• Strategies for achieving win-win settlements
• Best practices for negotiating win-win settlements

METHODOLOGY
The training methodology integrates lectures, interactive discussions, collaborative group exercises, and illustrative examples. Participants will acquire a blend of theoretical insights and hands-on practical experience, emphasizing the application of learned techniques. This approach ensures that attendees return to their professional environments equipped with both the competence and self-assurance to effectively implement the acquired skills in their responsibilities.

DATE:
1ST BATCH: 14th – 17th Apr, 2025
2ND BATCH: 29th July – 1st Aug, 2025
3RD BATCH: 25th- 28th Nov, 2025