Effective Performance Management: Establishing Objectives and Conducting Appraisals
Objective: The objective of this course is to provide participants with the knowledge and skills necessary to effectively manage performance in the workplace. By the end of the course, participants will:
• Understand the importance of setting clear and achievable objectives for individuals and teams.
• Learn how to develop SMART (Specific, Measurable, Achievable, Relevant, Time-bound) objectives that align with organizational goals.
• Gain insights into conducting fair and constructive performance appraisals.
• Learn techniques for providing feedback and coaching to enhance employee performance.
• Understand the role of performance management in driving employee engagement and productivity.
• Explore best practices for handling performance-related challenges and addressing underperformance.
• Develop strategies for fostering a culture of continuous improvement and accountability.
Course Content:
Introduction to Performance Management
• Understanding the concept and significance of performance management
• Key principles and objectives of effective performance management
• Linking performance management to organizational goals and strategies
Setting Objectives
• The importance of setting clear and SMART objectives
• Techniques for defining objectives that are specific, measurable, achievable, relevant, and time-bound
• Aligning individual objectives with organizational goals and priorities
Conducting Performance Appraisals
• Overview of the performance appraisal process
• Strategies for conducting fair and objective appraisals
• Providing constructive feedback and recognition
• Addressing biases and challenges in performance evaluation
Performance Improvement and Development
• Identifying performance gaps and development needs
• Coaching and mentoring techniques to support employee growth
• Creating individual development plans to enhance performance and career progression
Managing Underperformance
• Recognizing the signs of underperformance
• Strategies for addressing underperformance in a constructive manner
• Implementing performance improvement plans and monitoring progress
Building a Performance Culture
• Creating a culture of accountability and continuous improvement
• Communicating performance expectations and fostering transparency
• Engaging employees in the performance management process
Best Practices and Case Studies
• Reviewing best practices in performance management
• Analyzing case studies to understand real-world applications of performance management principles
• Developing action plans for implementing performance management strategies in participants’ organizations.
FOR WHOM:
Human Resource Managers/Officers, Supervisors, Admin and Personnel Managers, Senior Managers, Team Leaders, Directors, Heads of depts and others who perform related functions in the Public and Private sectors.
Methodology
The training methodology integrates lectures, interactive discussions, collaborative group exercises, and illustrative examples. Participants will acquire a blend of theoretical insights and hands-on practical experience, emphasizing the application of learned techniques. This approach ensures that attendees return to their professional environments equipped with both the competence and self-assurance to effectively implement the acquired skills in their responsibilities.
DATE:
1ST BATCH: 22nd – 25th Apr,2025
2ND BATCH: 29th July – 1st Aug,2025
3RD BATCH: 2nd – 5th Dec,2025
25, Queen street, Alagomeji Bus Stop, Yaba, Lagos