Emergency Response and Crisis Management at Sea

Course Objectives
• Understand the attributes between Incidents, Emergencies, and Crises in the maritime industry
• Develop methods on how to avoid unnecessary escalation and design command and control responses to each scenario
• Learn how to enhance on-scene leadership capabilities and techniques
• Apply best practices in organizing Emergency Communications Centre (ECC), Emergency Response (ERT), and Crisis Management Teams (CMT)
• Analyze the importance of human factors, psychological readiness, discipline, and leadership
Course Content
• Evaluate and mitigate each of the risks facing the maritime industry
• Incidents, Emergencies, Crises – how to organize your teams for each scenario
• Cross-border political influences, cyber hacking, and war
• Checklists, the essentials of Crisis Management and Leadership behaviors
• Emergency Plans – levels of planning and weaknesses to be avoided
• Program evaluation concept – Internal and External Audits
• Emergency Communication Centre (ECC) configuration, Information Flow, and how to avoid common mistakes
• Team roles and responsibilities, extract the best from your team
• Manage the on-site potential ‘smouldering’ issue before it becomes a Crisis
• Incident Commander and On-scene management – all the essential elements for success
• Investigate the importance of ‘The Golden Hour’, what has to be achieved in that first 60 minutes
• How does Business Continuity Management (BCM) fit into Oil & Gas Crisis Management
• Plans and Business Impact Analysis, formats, examples, and templates
• Case Study and BCM Exercise
• Critical elements of corporate Command and Control
• Review of International Incident Command Systems
• International Standards for BCM, ICS, Spills, Crisis/Environmental Planning/Response
• Strategies to communicate with all stakeholders at all levels – Government, Public, Media, Staff
• Case Study. Managing the media response.
• Tools to manage social media (blogs, Twitter, Facebook) so you are always one step ahead
• Protect your reputation and brand with your stakeholders
• Media management template handout lists – Do’s and Don’ts for Conferences and TV Interviews
• Syndicate Exercise

METHODOLOGY
The training methodology integrates lectures, interactive discussions, collaborative group exercises, and illustrative examples. Participants will acquire a blend of theoretical insights and hands-on practical experience, emphasizing the application of learned techniques. This approach ensures that attendees return to their professional environments equipped with both the competence and self-assurance to effectively implement the acquired skills in their responsibilities.

DATE:

1ST BATCH:        11th – 14th Mar,               2025      

2ND BATCH:       15th – 18th July,               2025

3RD BATCH:       18th – 21th Nov,               2025