Interviewing Techniques for Effective Audits

Overview of Interviewing in the Context of Internal Auditing
– Interviewing as an essential skill
– Types of Audit Evidence
– An interview is not an interrogation

Planning and Preparation
– Establishing your objectives
– Roles and responsibilities
– Conversational Styles
– Verbal and Non-Verbal Dimensions
– Types of Questions
– Listening Skills
– Questioning Skills
– Ways of documenting answers

Preparing and Managing the Interviewee
– Introductions and establishing rapport
– Laying a foundation for understanding and trust
– Establishing a professional conversation
– Managing interviewee expectations

Executing the Interview Itself
– Asking your planned questions
– Improvising follow-up questions
– Listening to what is said—AND what is not said
– Observing behavioral clues
– Taking notes, making recordings
– Special considerations: translators,
Escorts, group interviews

Documenting the Interview
– Making time to document
– Independent versus collaborative records
– Sharing notes with the interviewee

Follow-up to Interviews
– Interviewing other parties
– Designing audit testing to corroborate information

FOR WHOM: All Internal Auditors in the Public and Private Sectors.

1ST BATCH: Tuesday, January 26, 2027 — Friday, January 29, 2027.

2ND BATCH: Tuesday, May 25, 2027 — Friday, May 28, 2027.

3RD BATCH: Tuesday, September 14, 2027 — Friday, September 17, 2027.

The training methodology integrates lectures, interactive discussions, collaborative group exercises, and
illustrative examples. Participants will acquire a blend of theoretical insights and hands-on practical
experience, emphasizing the application of learned techniques. This approach ensures that attendees return
to their professional environments equipped with both the competence and self-assurance to effectively
implement the acquired skills in their responsibilities.