Introduction to Conflict Resolution Processes

Course Fee:

₦330,000.00

Course Overview

Understanding Conflict Resolution
• Definition of Conflict: Understanding the concept of conflict and its significance in various contexts.
• Conflict Resolution Strategies: Familiarization with cooperative and competitive conflict styles.
Conflict Resolution Processes
• Mediation: Understanding the role of a mediator in facilitating communication and negotiation between parties.
• Negotiation: Learning the principles and techniques of effective negotiation.
• Arbitration: Understanding the process and role of arbitration in conflict resolution.
Effective Communication in Conflict Resolution
• Active Listening: Developing techniques for active listening to aid effective communication.
• Barriers to Communication: Identifying and addressing obstacles to effective communication.
Conflict Transformation and Resolution Strategies
• Major Strategies for Conflict Resolution: Understanding various strategies for resolving conflicts.
• Alternative Dispute Resolution: Familiarization with alternative methods for resolving disputes.
Advanced Topics in Conflict Resolution
• Collective Bargaining and Negotiation: Understanding the role of collective bargaining in conflict resolution.
• Dispute Systems Design: Examining the design and structure of systems for managing conflict.
Practical Applications of Conflict Resolution
• Collaborative Family Law: Understanding the collaborative framework for resolving family disputes.
• Conflict Resolution in Sports and Entertainment: Applying conflict resolution principles to the sports and entertainment industries.
METHODOLOGY
The training methodology integrates lectures, interactive discussions, collaborative group exercises, and illustrative examples. Participants will acquire a blend of theoretical insights and hands-on practical experience, emphasizing the application of learned techniques. This approach ensures that attendees return to their professional environments equipped with both the competence and self-assurance to effectively implement the acquired skills in their responsibilities.