ISO 9001: Internal Auditing for Quality Management Systems

Course Objectives:

• Understand the principles and requirements of ISO 9001:2015.
• Develop skills for planning, conducting, and reporting internal audits for quality management systems.
• Learn how to evaluate compliance and identify nonconformities.
• Gain practical knowledge for improving the effectiveness of the quality management system.

Introduction to ISO 9001:2015 and Quality Management Systems

• Overview of ISO 9001:2015
• Key concepts of Quality Management Systems (QMS)
• Structure and clauses of ISO 9001
• Roles and responsibilities in a QMS
• Importance of internal auditing in ISO 9001

The Internal Audit Process

• Planning an internal audit
  • Scope, objectives, and audit criteria
  • Preparing an audit schedule
  • Identifying and selecting audit team members
• Audit preparation and documentation
  • Review of relevant documents
  • Developing audit checklists

Conducting the Internal Audit

• Audit techniques and methodologies
  • Opening meeting with auditees
  • Conducting interviews and observations
  • Gathering evidence and assessing compliance
• Identifying nonconformities and observations
• Audit reporting structure
  • Writing nonconformance reports
  • Communicating findings to management

Audit Follow-up and Continuous Improvement

• Closing the audit
  • Concluding the audit with a closing meeting
  • Providing actionable recommendations
• Corrective actions and follow-up
  • Evaluating corrective actions
  • Ensuring effectiveness of actions taken
• Promoting continuous improvement through audit findings
  • Analyzing trends from audit results
  • Improving the QMS based on audit outcomes

DATE:
1ST BATCH: 3rd – 6th June, 2025
2ND BATCH: 16th – 19th Dec, 2025