Objectives:
• Understand the dynamics of escalating crises in leadership.
• Develop strategies to navigate reputation challenges effectively.
Course Content:
• Recognizing Early Warning Signs of Crisis
• Identifying potential triggers and indicators of escalating crises.
• Understanding the importance of proactive crisis management.
• Crisis Communication Strategies
• Crafting effective messages during times of crisis.
• Implementing communication channels to manage reputation.
• Rebuilding Trust and Credibility
• Strategies for restoring trust and credibility post-crisis.
• Engaging stakeholders to rebuild relationships.
• Ethical Leadership in Crisis Situations
• Exploring ethical dilemmas in crisis management.
• Upholding integrity and values during challenging times.
• Case Studies and Best Practices
• Analyzing real-world examples of leadership under attack.
• Learning from successful crisis management strategies.
• Role of Emotional Intelligence in Crisis Leadership
• Managing emotions and stress during crises.
• Leveraging emotional intelligence for effective decision-making.
• Stakeholder Engagement and Relationship Management
• Building strong relationships with key stakeholders.
• Developing strategies to engage stakeholders during crises.
• Reputation Management and Brand Protection
• Understanding the impact of crises on reputation.
• Implementing measures to protect and enhance organizational brand.
• Leadership Resilience and Adaptability
• Cultivating resilience in leadership amidst challenges.
• Adapting leadership styles to navigate evolving crisis situations.
Methodology
The training methodology integrates lectures, interactive discussions, collaborative group exercises, and illustrative examples. Participants will acquire a blend of theoretical insights and hands-on practical experience, emphasizing the application of learned techniques. This approach ensures that attendees return to their professional environments equipped with both the competence and self-assurance to effectively implement the acquired skills in their responsibilities.
DATE:
1ST BATCH: 13th – 16th May, 2025
2ND BATCH: 16th – 19th Sept, 2025
3RD BATCH: 16th – 19th Dec, 2025
25, Queen street, Alagomeji Bus Stop, Yaba, Lagos