Managing Credit, Accounts Receivable and Debt Recovery: Best Practice

OBJECTIVES:
At the end of this workshop Participants will:
• Establish effective credit and collection policies
• Acquire negotiation & reconciliation techniques
• Improve cash flows with effective credit control management
• Identify insolvency signs and take appropriate action
• Counter debtor delay tactics
• Understand the legal procedures in debt recovery.

CONTENT:
• The business model Credit policy and management
• The stakeholder’s analysis
• The stages of credit control
• Credit risk assessment: quantitative & qualitative techniques
• Payment terms & methods
• Dealing with disputed debt
• Good practice in debtor’s management
• Understanding debtor’s evasion tactics
• Pre-commencement checklists
• Legal procedures for debt recovery

FOR WHOM:
Accountants, Auditors, Accounts Receivable Manager, Financial Controllers, Finance Managers and Financial Analysts, CFOs and others who perform related functions in both public and private sectors.

Methodology
The training methodology integrates lectures, interactive discussions, collaborative group exercises, and illustrative examples. Participants will acquire a blend of theoretical insights and hands-on practical experience, emphasizing the application of learned techniques. This approach ensures that attendees return to their professional environments equipped with both the competence and self-assurance to effectively implement the acquired skills in their responsibilities.
DATE:
1ST BATCH: 8th – 11th Apr, 2025
2ND BATCH: 21st – 24th Oct 2025