Objective:
• Enhance advanced communication skills to effectively convey ideas and information.
• Develop confident and impactful presentation skills for diverse audiences.
• Learn techniques to engage, influence, and inspire through effective communication and presentations.
Course Content:
Advanced Communication Skills
• Develop a deep understanding of advanced communication principles.
o Principles of effective communication
o Verbal and non-verbal communication techniques
• Enhance listening and feedback skills.
o Active listening techniques
o Providing constructive feedback
• Strategies for overcoming communication barriers.
o Cultural and language barriers
o Addressing communication challenges
• Techniques for effective negotiation and conflict resolution.
o Negotiation strategies
o Conflict resolution techniques
Effective Presentation Skills
• Planning and structuring presentations for maximum impact.
o Setting objectives and identifying key messages
o Structuring presentations logically
• Techniques for creating engaging visuals.
o Design principles for presentations
o Using multimedia effectively
• Strategies for delivering confident and persuasive presentations.
o Overcoming public speaking anxiety
o Body language and vocal techniques
• Audience engagement and interaction.
o Techniques for engaging diverse audiences
o Handling Q&A sessions effectively
FOR WHOM:
Communicators, Team Leaders, Customer service representatives, HR managers, Managers and all staff who desire to improve their communications skills for better result.
Methodology
The training methodology integrates lectures, interactive discussions, collaborative group exercises, and illustrative examples. Participants will acquire a blend of theoretical insights and hands-on practical experience, emphasizing the application of learned techniques. This approach ensures that attendees return to their professional environments equipped with both the competence and self-assurance to effectively implement the acquired skills in their responsibilities.
DATE:
1ST BATCH: 5th – 8th Mar, 2024
2ND BATCH: 16th – 19th July, 2024
3RD BATCH: 5th – 8th Nov, 2024
25, Queen street, Alagomeji Bus Stop, Yaba, Lagos