Stakeholder Engagement Course

Course Objectives:
• Understand the importance of stakeholder engagement in project management
• Identify and analyze stakeholders
• Develop effective communication strategies for stakeholder engagement
• Manage stakeholder expectations and resolve conflicts
• Maintain stakeholder engagement throughout the project lifecycle
Course Content:
Introduction to Stakeholder Engagement
• Definition and importance of stakeholder engagement
• Benefits of effective stakeholder engagement
Stakeholder Identification and Analysis
• Identifying stakeholders
• Stakeholder mapping and categorization
• Power/interest grid
• Salience model
Communication Strategies for Stakeholder Engagement
• Developing a stakeholder communication plan
• Effective communication methods and channels
• Adapting communication styles to stakeholder preferences
Managing Stakeholder Expectations
• Aligning project objectives with stakeholder expectations
• Setting realistic expectations
• Communicating changes and managing expectations
Conflict Resolution and Negotiation
• Identifying and addressing stakeholder conflicts
• Negotiation techniques for stakeholder engagement
• Mediation and facilitation strategies
Maintaining Stakeholder Engagement
• Continuous stakeholder engagement throughout the project lifecycle
• Monitoring and evaluating stakeholder engagement
• Adapting engagement strategies based on feedback and changing needs

Methodology
The training methodology integrates lectures, interactive discussions, collaborative group exercises, and illustrative examples. Participants will acquire a blend of theoretical insights and hands-on practical experience, emphasizing the application of learned techniques. This approach ensures that attendees return to their professional environments equipped with both the competence and self-assurance to effectively implement the acquired skills in their responsibilities.

DATE:
1ST BATCH: 4th – 7th Mar,2025
2ND BATCH: 8th – 11th July,2025
3RD BATCH: 11th – 14th Nov,2025