Mastering Advanced Communication Framework in the Organization

Mastering Advanced Communication Framework in the Organization
Objective:
• Develop advanced communication skills to foster effective communication within the organization.
• Enhance understanding of communication frameworks and their application in a professional context.
• Acquire strategies to improve communication across various levels and departments.
Course Content:
Advanced Communication Skills Development
• Enhancing verbal and non-verbal communication skills
• Developing active listening techniques
Communication Frameworks and Models
• Understanding different communication models (e.g., Shannon-Weaver Model, Transactional Model)
• Applying communication frameworks to organizational contexts
Effective Communication Strategies
• Strategies for clear and concise communication
• Techniques for overcoming communication barriers
Interpersonal Communication
• Building rapport and trust
• Handling difficult conversations
Organizational Communication
• Internal vs. external communication strategies
• Communicating across hierarchical levels
Cross-cultural Communication
• Understanding cultural differences in communication
• Strategies for effective cross-cultural communication
Digital Communication
• Email etiquette and best practices
• Managing virtual meetings and communication tools
Communication in Teams
• Facilitating effective team communication
• Conflict resolution and consensus-building
Leadership Communication
• Communicating vision and goals
• Influencing and motivating others
Communication Ethics and Professionalism
• Ethical considerations in communication
• Maintaining professionalism in all communication channels
Continuous Improvement in Communication Skills
• Self-assessment and reflection
• Developing a personal communication improvement plan

FOR WHOM:
Communicators, Team Leaders, Customer service representatives, HR managers, Managers and all staff who desire to improve their communications skills for better result.

Methodology
The training methodology integrates lectures, interactive discussions, collaborative group exercises, and illustrative examples. Participants will acquire a blend of theoretical insights and hands-on practical experience, emphasizing the application of learned techniques. This approach ensures that attendees return to their professional environments equipped with both the competence and self-assurance to effectively implement the acquired skills in their responsibilities.

DATE:
1ST BATCH: 23rd – 26th Apr, 2024
2ND BATCH: 27th – 30th Aug, 2024

3RD BATCH: 10th – 13th Dec, 2024