Mastering Creative Problem Solving and Efficient Decision Making

Objective:
• Develop skills in creative problem-solving techniques to tackle challenges innovatively.
• Learn strategies for making efficient and effective decisions in various situations.
• Enhance critical thinking, analytical reasoning, and decision-making capabilities.
Course Content:
Understanding Creative Problem Solving
• Introduction to creative problem-solving concepts and methodologies
• Importance of creativity in problem-solving processes
• Techniques for fostering creativity and overcoming mental blocks
Problem Identification and Analysis
• Methods for identifying and defining problems effectively
• Tools for analyzing problems and understanding root causes
• Application of problem-solving frameworks such as root cause analysis and SWOT analysis
Generating Innovative Solutions
• Brainstorming techniques for generating diverse ideas and solutions
• Incorporating lateral thinking and divergent perspectives into problem-solving processes
• Evaluating and selecting the most promising solutions
Decision-Making Principles and Models
• Overview of decision-making theories and models
• Factors influencing decision-making processes, including cognitive biases and heuristics
• Strategies for making rational, informed decisions under uncertainty
Data-driven Decision Making
• Importance of data analysis in decision-making processes
• Tools and techniques for gathering, analyzing, and interpreting data
• Leveraging data visualization to enhance decision-making effectiveness
Risk Management and Mitigation
• Understanding risk factors and assessing potential risks associated with decisions
• Strategies for mitigating risks and maximizing opportunities
• Balancing risk and reward in decision-making processes
Decision Implementation and Evaluation
• Developing action plans and implementing decisions effectively
• Monitoring progress and evaluating outcomes
• Adjusting strategies based on feedback and lessons learned
Ethical Considerations in Decision Making
• Ethical principles and dilemmas in decision-making contexts
• Applying ethical frameworks to resolve ethical conflicts and dilemmas
• Promoting ethical decision-making practices in organizations
Decision Making in Team Environments
• Techniques for collaborative decision-making and consensus-building
• Facilitating effective communication and conflict resolution in decision-making teams
• Leveraging diverse perspectives and expertise to enhance decision-making outcomes
Continuous Improvement and Adaptability
• Cultivating a culture of continuous improvement and learning
• Strategies for adapting to change and uncertainty
• Applying lessons learned to refine problem-solving and decision-making skills over time.

FOR WHOM:
Human Resources Managers, Admin Managers, Senior Managers, Directors, Admin Officers and others who perform related functions.

Methodology
The training methodology integrates lectures, interactive discussions, collaborative group exercises, and illustrative examples. Participants will acquire a blend of theoretical insights and hands-on practical experience, emphasizing the application of learned techniques. This approach ensures that attendees return to their professional environments equipped with both the competence and self-assurance to effectively implement the acquired skills in their responsibilities.

DATE:
1ST BATCH: 14th – 17th Apr, 2025
2ND BATCH: 29th July – 1st Aug, 2025
3RD BATCH: 2nd – 5th Dec, 2025