Mastering Facilitation and Influencing Skills for Improved Results

Objective:
• Develop proficiency in facilitation techniques to lead effective group discussions and workshops.
• Enhance influencing skills to inspire and motivate others towards achieving organizational goals.
• Gain insights into the strategies and tactics used by successful facilitators and influencers.
Course Content:
Facilitation Techniques
• Understand the role of a facilitator in group dynamics and decision-making processes.
o Principles of facilitation
o Techniques for managing group discussions
• Learn how to design and structure effective workshops and meetings.
o Workshop planning and preparation
o Facilitation tools and methods
• Develop skills in managing group conflict and fostering collaboration.
o Conflict resolution techniques
o Building consensus and teamwork
Influencing Skills
• Explore different styles of influence and their applications in various contexts.
o Understanding influence and persuasion
o Strategies for gaining buy-in and support
• Enhance communication skills to effectively convey ideas and gain credibility.
o Effective communication techniques
o Building rapport and trust
• Develop strategies for influencing stakeholders and decision-makers.
o Stakeholder analysis and engagement
o Negotiation and influencing tactics
Case Studies and Practical Applications
• Analyze case studies of successful facilitation and influencing practices.
o Real-world examples of effective facilitation and influencing
o Application of learned skills in practical scenarios
Continuous Improvement
• Foster a culture of continuous learning and improvement in facilitation and influencing skills.
o Self-reflection and feedback
o Developing a personal action plan

FOR WHOM:
Communicators, Team Leaders, Customer service representatives, HR managers, Managers and all staff who desire to improve their communications skills for better result.

TRAINING METHODOLOGY
The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.

DATE:
1ST BATCH: 7th – 10th May, 2024
2ND BATCH: 3rd – 6th Sept, 2024
3RD BATCH: 17th – 20th Dec, 2024