Mastering Professional Business and Corporate Etiquette

Objective:
• Develop a deep understanding of professional business and corporate etiquette.
• Learn essential skills and behaviors to navigate professional environments with confidence and professionalism.
• Enhance interpersonal skills to build strong relationships and networks in the business world.
• Acquire knowledge of international business etiquette to engage effectively in global business settings.
• Apply business etiquette principles to enhance personal and professional branding.
Course Content:
Introduction to Business Etiquette
• Understand the importance of business etiquette in professional settings.
• Key principles and concepts of professional business behavior.
Professional Appearance and Dress Code
• Dress code guidelines for different business environments (formal, business casual, etc.).
• Personal grooming and hygiene standards.
Effective Communication Skills
• Verbal and non-verbal communication in business contexts.
• Email etiquette, phone etiquette, and video conferencing etiquette.
Business Networking and Relationship Building
• Strategies for effective networking and relationship building.
• How to handle introductions, handshakes, and business card exchange.
Meetings and Business Events Etiquette
• Conducting and participating in meetings professionally.
• Attending and hosting business events and social gatherings.
International Business Etiquette
• Understanding cultural differences in business etiquette.
• Etiquette tips for conducting business in different countries and regions.
Dining Etiquette and Social Skills
• Dining etiquette for business lunches, dinners, and social events.
• Handling food and drink professionally during business meals.
Handling Difficult Situations and Conflict Resolution
• How to handle challenging situations and conflicts professionally.
• Techniques for resolving conflicts and maintaining professionalism.
Professionalism in the Workplace
• Maintaining confidentiality and respect in the workplace.
• Dealing with workplace etiquette challenges and office politics.
Personal Branding and Image Management
• Creating a positive personal and professional image.
• Online etiquette and managing your digital footprint.

FOR WHOM
Senior Executives’ Secretaries and Personal Assistants

Methodology
The training methodology integrates lectures, interactive discussions, collaborative group exercises, and illustrative examples. Participants will acquire a blend of theoretical insights and hands-on practical experience, emphasizing the application of learned techniques. This approach ensures that attendees return to their professional environments equipped with both the competence and self-assurance to effectively implement the acquired skills in their responsibilities.

DATE:
1ST BATCH: 14th – 17th Jan , 2025
2ND BATCH: 6th – 9th May, 2025
3RD BATCH: 19th – 22nd Aug, 2025