Mastering the Art of Public and Professional Speaking Workshop

Different Types of Speech
• Different Public Speaking Opportunities
• Time, the Defining Factor
What’s the Message?
• Needs Analysis
• Profile Your Audience
• Identifying Key Questions and Concerns
Speak Like a STAR
• Using STAR
• S = Situation
• T = Task
• A = Action
• R = Result
Verbal Communication Skills
• Ten Ways to Listen Better Today
• Asking Questions
• Paraverbal communication
Non-Verbal Communication
• Your Body speaks its own Language
• The Signals You Send
• The Power of Tone
Nervousness
• Preparing Mentally using Visualisation
• Breathing
• A Few Extra Tips
Make them Laugh
• Humour is good, but it’s not stand up
• What Makes a Joke
Preparing to Speak
• Organising what you’re going to Say
• Why Write a Speech?
• Face the Critic
Delivering Your Speech
• Don’t Underestimate the Delivery
• Seat of your pants
Section Eleven: Questions and Tips
• Q&A Sessions
• Some Killer Moves

FOR WHOM:
Human Resources Managers, Admin Managers, Senior Managers, Directors, Admin Officers and others who perform related functions.

1ST BATCH: Monday, March 16, 2026 — Thursday, March 19, 2026.

2ND BATCH: Tuesday, July 7, 2026 — Friday, July 10, 2026.

3RD BATCH: Tuesday, November 3, 2026 — Friday, November 6, 2026.

The training methodology integrates lectures, interactive discussions, collaborative group exercises, and
illustrative examples. Participants will acquire a blend of theoretical insights and hands-on practical
experience, emphasizing the application of learned techniques. This approach ensures that attendees return
to their professional environments equipped with both the competence and self-assurance to effectively
implement the acquired skills in their responsibilities.