Protocol and Travel Management

Course Objectives
• Understand the principles and practices of protocol in professional settings
• Develop skills in managing international travel for executives and VIPs
• Learn effective communication techniques for interacting with diverse cultures
• Gain knowledge of international etiquette and customs
• Enhance organizational and time management skills for efficient travel planning
Course Content
Introduction to Protocol
• Definition and importance of protocol
• Etiquette and manners in professional settings
• Cultural awareness and sensitivity
Protocol in Business Settings
• Introductions and greetings
• Business card exchange
• Seating arrangements and table settings
• Gift-giving and receiving
International Travel Management
• Visa and passport requirements
• Travel itinerary planning
• Hotel and transportation arrangements
• Dining and entertainment options
Communication and Interpersonal Skills
• Effective communication strategies
• Language and cultural barriers
• Conflict resolution and problem-solving
International Etiquette and Customs
• Dress codes and attire
• Dining etiquette and table manners
• Gestures and body language
• Punctuality and time management
Event Planning and Coordination
• Organizing meetings and conferences
• Hosting receptions and dinners
• Managing guest lists and RSVPs
• Troubleshooting and contingency planning
Case Studies and Best Practices
• Analyzing real-world protocol and travel management scenarios
• Discussing successful strategies and lessons learned
• Developing personalized action plans for professional growth

FOR WHOM:
Public Relations managers, Supervisors, Officers and Others who perform related functions both in public and private sector

Methodology
The training methodology integrates lectures, interactive discussions, collaborative group exercises, and illustrative examples. Participants will acquire a blend of theoretical insights and hands-on practical experience, emphasizing the application of learned techniques. This approach ensures that attendees return to their professional environments equipped with both the competence and self-assurance to effectively implement the acquired skills in their responsibilities.

DATE:
1ST BATCH: 14th – 17th Jan, 2025
2ND BATCH: 13th – 16th May, 2025
3RD BATCH: 23rd – 26th Sept, 2025