Root Cause Analysis: Identifying and Addressing Underlying Issues

• Introduction to Root Cause Analysis
• Definition and significance of root cause analysis
• Common pitfalls and limitations of root cause analysis
• Key principles and best practices for effective root cause analysis
• Understanding the Problem
• Identifying the problem and its impact
• Gathering relevant data and information
• Analyzing the problem to identify potential causes
• Identifying Root Causes
• Techniques for identifying root causes, including:
• Fishbone diagram
• SWOT analysis
• Cause-and-effect diagram
• Brainstorming
• Strategies for prioritizing potential root causes
• Analyzing and Verifying Root Causes
• Methods for verifying root causes, including:
• Data analysis
• Expert input
• Testing and experimentation
• Techniques for analyzing and evaluating potential root causes
• Developing and Implementing Solutions
• Strategies for developing and implementing effective solutions
• Methods for monitoring and evaluating the effectiveness of solutions
• Case Studies and Group Discussions
• Real-world examples of root cause analysis in practice
• Group discussions and problem-solving exercises to apply root cause analysis techniques

1ST BATCH: Tuesday, April 14, 2026 — Friday, April 17, 2026.

2ND BATCH: Tuesday, August 4, 2026 — Friday, August 7, 2026.

3RD BATCH: Tuesday, December 1, 2026 — Friday, December 4, 2026.

The training methodology integrates lectures, interactive discussions, collaborative group exercises, and
illustrative examples. Participants will acquire a blend of theoretical insights and hands-on practical
experience, emphasizing the application of learned techniques. This approach ensures that attendees return
to their professional environments equipped with both the competence and self-assurance to effectively
implement the acquired skills in their responsibilities.